10.20.2016

Preparation

We are still on track to launch tonight at 10PM EDT, but please read the following information concerning an update to the PayPal checkout process.

In the past, you could load numerous items from the store all in a row, and now it seems you must wait until the cart refreshes with each item before adding more to your order.

Once an item is added to your cart, please wait a few extra moments before adding another. If you're ordering from a desktop browser using tabs, just wait for the title of the cart page to change from "PayPal" to "PayPal Checkout". Please also double check your cart contents before checking out.

This is a fairly minor issue compared to what we've seen in the past, but we want to make sure that you are well aware of this change, especially due to the rapid pace of how items are purchased during a launch night. We're kindly asking everyone to have extra patience tonight while shopping in our store.

We apologize for the inconvenience, and thank you for understanding. A new shopping cart system is in the works for our site, and we hope to roll it out before the end of the year.

10 comments:

  1. Do you know if the PayPal credit aka bill me later option will be there?

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    1. That option should be there as per usual. Might not be a bad idea to try a dry run with the current shopping cart and proceed up to the checkout to get the feeling of the interface. Then just empty your cart after you test it out.

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    2. I got the pay after delivery to work. It doesn't select it to start though. You have to click the "change" where it says pay with.... Its the second option down.

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  2. Sounds like its gonna be a rough night for you fellas, I'm keeping my fingers crossed that things go OK. =)

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  3. Will it be possible to buy all four "Noburtles" with one click? :)

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    1. Hey Nate! There will not be an option to purchase all 4 Nobotos at once, as the logistics noodle with our current system too much.

      However, the new shopping cart system we are currently analyzing (not PayPal) does support options like what you're asking about for future waves.

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    2. Gotcha, thanks Matt! :D Best of luck tonight! :D

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  4. Messing around on mobile I see that if I add items too quickly to the cart then the cart goes insane and errors out. I reload the cart and sure enough not everything is in the load.
    Maybe I'll go the desktop route this time.

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    Replies
    1. Hey Zen! That is one of the main issues we wanted folks to be aware of, particularly on their mobile devices. Each selection has to be allowed to load completely before more can be added to the cart.

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