6.23.2013

Take 2


Please read carefully before placing an order: We are asking that each customer place ONLY ONE order tonight. If you do not see an order confirmation on screen or via email, please be patient and DO NOT place another order. Due to the high volume of activity, it may take extra time for PayPal to process all transactions. Please also be sure your PayPal cart is EMPTY before you begin shopping.

Each customer will receive 1 FREE Noboto chosen at random while supplies last.

We'll be watching every detail and listening to everything you guys have to say.

Thanks for sticking with us!

****UPDATE 2: We've raised the limits on the Armorvor and solid Travelers to 2 and 3 respectively. Things are still cruising along with no hiccups to speak of so far.

**UPDATE: So far so good. Inventory is operating well and orders seem like they're coming in without any problems or duplications. Once we hit 10pm, everything should be good for you guys to place additional orders if you want to. Thanks again for being incredibly cool tonight. Our hearts have been in our throats all day long.



37 comments:

  1. Placed my order, seems like everything works! Fingers crossed everyone gets what they want tonight! Thanks for keeping us updated and I hope things get better from now on!

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  2. Good luck tonight!
    And thanks for the awesome toys!

    Also, RED ARMORVOR HEAD!!!!!!

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  3. Thanks! I've placed my one single order and received just one confirmation mail from PayPal. Looks good so far! I'll check back tomorrow to see what other goodies are still in stock!
    So sorry again for what you've all gone through this week, and I hope tonight is smooth sailing for you.

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  4. ORder placed without issue. Thanks again for going through hell to get us all to this point, Matt and Marc. All the best of luck to everyone involved!

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  5. that vor head is beautiful.....drop was smooth as silk, i used Bill Me Later, went through instantly and got the confirmation email. Flawless victory!!!

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  6. Everything went off without a hitch. Glad to see things are up and running again!

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  7. Got my order in and processed without a hitch. Thanks so much!!! Success!!

    Also, LOVE the RED armorvor head!!! Well done. :)

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  8. It worked for me! Thanks so much for being the greatest customer service around... You rule!

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  9. So far so good. If everything works out I'll be the happy owner of a new Armorvor.

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  10. it all went as smooth as can be... got my armorvor, my pheydens and a few clear swing joints

    easy peasey, no issues at all, and my internet has been hinkey all day... I'd say you're out of the woods for now

    I'm looking forward to Nobotos... I miss you guys! don't beat yourself up over this

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  11. "Fat bottom girls, you make the rocki.."

    Oh, sorry. I was just singing the victory song! Thanks Onell Team. Smooth as silk!

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  12. In and out smoothly! I made sure to take my time and go slow, just in case. Really glad to see everything working tonight for you, Matt. Please go do something fun tomorrow and RELAX. You need it and deserve it!

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  13. Got my confirmation, as far as I can tell everything's A-OK on my end!

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  14. Looks like things are going well. A successful Glyos drop is a great way to end my week!

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  15. You guys are awesome, thanks for being the best at what you do! Everything went smooth, it was an easy transaction...looking foward to that box of goodness!

    Hope you guys get a break after the hell-week you've had.

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  16. Everything went super smooth on my end as well. Hopefully everything is working out this time, you guys have had enough stress already.
    And to throw my 2 cents in I gotta say weekend drops are far less stressful than weekday drops for me, with the time difference I'm still at work at 9:30 est.

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    Replies
    1. Oh hell yes. Matt, please consider Sunday drops more often in the future, if at all possible!

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  17. Everything went smooth. So happy I was able to be home for the drop. All these figures look like candy in a candy shop. I'm glad the kinks seem to be smoothed out, and all is well in the Glyoverse.
    Thank you team Onell; your customer service is that of legend.
    More than satisfied customer here.

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  18. Looks like a smooth transaction here. You guys are awesome for doing this, you've gone well beyond customer service on this one. Congrats on a (hopefully) smoother go around on this round, and can't wait for the next!

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  19. sucked you raised the limit after I placed my order following the limits you first laid out..

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    Replies
    1. You can place another order, just sayin'.

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    2. yeah but then got shipping again, Bank is still recovering from the last drop with the OD fees

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    3. Onell would have caught the two orders and combined into one. I don't think you'd get dinged twice for shipping.

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    4. Usually if the your second order is done within 2-3 days of your first they'll send them together. Yes, the second order will charge you shipping costs again but they usually cover the additional shipping charges by including extra product. I ended up with three orders for the Reydurran drop and so I paid three shipping charges but I had extras of a few items I ordered included that more than made up for the additional shipping charges. Onell is beyond awesome.

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  20. Fingers, toes and eyes crossed hoping paypal doesn't go bizerk again.

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  21. just placed order number two... I hope the next drop brings back the two color translucent figures of old... we haven't had those since the Voss wave

    I'm glad things seem to be working, I'm looking forward to having a production Nobotos and that great armorvor... I love every colorway of those

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  22. Tried purchaseing the Armorvor (regular) but kept getting an error and it wouldn't "add" to the cart. When I came back this afternoon I saw it's now sold out. Hopefully more are made, unless this is a limited run.

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  23. Now to start dropping hints that it would be really awesome if my free "random" Noboto turned out to be the Ivorinium one. Just saying. :)

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    Replies
    1. I am actually hoping for a clear Noboto! So I am sure if you dont get the one you want, there will be someone willing to trade.

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  24. Sorry guys, I had a friend order for me and he said he had to place a 2nd order for 2 figs. Didn't know it was gonna happen or I would've placed order #2 today, but everything worked out. Both orders came through... and I didn't break PayPal.

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  25. Replies
    1. place an order (for anything, one figure or an axis set or something) and they'll just give you one for free... noboto will probably be for sale at the next drop in a few months otherwise

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    2. C'mon now. Don't be directing people to buy a 4.00 item to get a free fig. Matt was nice enough to do this for us, don't abuse it.
      Besides, they were only "while supplies last" and I would have to assume several hundred orders have been placed since sunday so odds aren't good.

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  26. Any word if Armorvor will be made available again? I'd hoped to get one before but like I said the error didn't let the cart process. I won't lie, it kinda stung when people could order more than one--which then sold out quickly--and kept them out of the hands of some of us who only wanted one to begin with.

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